Customer Support — Troubleshooting
Tech • 2:34
Agent clarifies issue, walks through fix, and logs CRM notes.
Real Conversations
Voice Samples Library
Filter by use case and open a sample to see transcript + key moments.
Sales — Qualification & Booking
SaaS • 3:12
Lead is qualified, objections handled, demo scheduled.
Healthcare — Appointment Booking
Clinic • 1:45
Insurance verified, appointment slotted, reminders set.
Billing — Explanation & Payment
Telecom • 2:56
AI explains bill, applies credit, takes PCI-compliant payment.
Logistics — Delivery Reschedule
3PL • 1:58
Confirms address, windows, and updates driver route.
Support — Password Reset & 2FA
B2B • 1:21
Identity verified, 2FA channel set, reset completed.
Sales — Trial Activation
SaaS • 1:36
Guides user through trial start and onboarding tasks.
Healthcare — Prescription Refill
Pharma • 1:09
Verifies DOB, checks refill, submits to preferred pharmacy.
Framework
Tailored Deployment Framework
Step-by-step playbooks with worksheets and checklists.
Process Mapping
Audit call intents, volumes, SLAs, and handoff rules.
Deliverables
- Intent taxonomy & volumes
- Agent rubric & tone guide
- Success metrics (FCR, AHT, CSAT)
Data Integration
Connect CRM/ATS, calendars, and business systems.
Deliverables
- Field mapping matrix
- OAuth & sandbox validation
- Error & timeout strategy
Agent Build
Design prompts, flows, and guardrails with A/B tests.
Deliverables
- Script variants & fallbacks
- QA scorecards & sampling
- Compliance prompts (PII/PCI)
Launch & Iterate
Pilot in controlled cohorts; scale with analytics.
Deliverables
- Rollout plan & throttles
- KPI dashboard & alerts
- Runbooks & playbooks
Connectors
Our Integrations
The Integrations that we support out-of-the-box.
Salesforce
CRMOAuth, object mapping, tasks & notes, dedupe.
HubSpot
CRMContacts, companies, deals & timeline sync.
Greenhouse
ATSCandidates, scorecards, interview slots.
Google Calendar
CalendarFree/busy checks, holds, reminders.
Zendesk
SupportTicket creation, macros, assignment rules.
Webhooks & Custom APIs
DevPayloads, retries, signatures, examples.
Proof
Case Studies
Measured outcomes across industries.
TechNova — Support Deflection
B2B SaaS
- 40% faster resolution
- −60% Tier-1 cost
Read more
Rolled out in 3 weeks with Zendesk + Salesforce. Added sentiment routing & QA scorecards.
GlobalConnect — Pipeline Lift
Telecom
- +25% demo conversions
- 24/7 lead coverage
Read more
CRM field mapping & calendar holds. A/B tested scripts for objection handling.
FinServe — Compliance-First CX
Fintech
- PCI redaction & vaulting
- Audit trails & alerts
Read more
Scoped payments voice flows; integrated fraud checks with webhooks.
Resources FAQ
Can I download these templates and modify them?
Yes—use them internally and adapt to your process. Please keep attribution where provided.
Do the voice samples include transcripts and key moments?
Each sample opens a modal with a full transcript snippet and a simple audio player.
Where can I find security documentation?
See the Security & Compliance section above for SOC 2, GDPR/DPA, and PII redaction guidance.
Need something specific?
Tell us your use case and we’ll send a tailored bundle: samples, guides, and a pilot plan.
Talk to Sales