Transparent, modular pricing

Pricing that scales with your growth and complexity. Predictable cost with progressive value. Mobilization fee absorbed over six months for seamless cash-flow alignment.

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Capability & Intelligence Progression Across Tiers

Every tier advances operational intelligence, governance, and scale. ByteVox's tiers represent a journey from automation pilot to predictive enterprise control. Each layer adds new capabilities in AI fluency, analytics depth, security, and business foresight.

Demo

New

See the platform live

  • Annual SaaS & Platform: — (demo walk-through)
  • Monthly CCU: — (not applicable)
  • Mobilization Fee: — (no cost)
  • Usage Billing: — (n/a)
  • Prepayment: —
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Starter

Entry

Pilot programmes

  • Annual SaaS & Platform: 0–5 Users
  • Monthly CCU: 20 CCU
  • Mobilization Fee: $25K (absorbed 6 months)
  • Usage Billing: Inbound $0.14/min · Outbound $0.16/min
  • Prepayment: 80% monthly advance
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Scale

Core

Mid-size teams

  • Annual SaaS & Platform: 6–10
  • Monthly CCU: 30 CCU
  • Mobilization Fee: $32K (absorbed 6 months)
  • Usage Billing: Inbound $0.14/min · Outbound $0.16/min
  • Prepayment: 80% monthly advance
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Growth

Expanded

Multi-department rollouts

  • Annual SaaS & Platform: 11–15 Users
  • Monthly CCU: 40 CCU → $30K
  • Mobilization Fee: $40K (absorbed 6 months)
  • Usage Billing: Tiered discount
  • Prepayment: 80% monthly advance
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Enterprise

—

Large enterprise / PSU deployments

  • Annual SaaS & Platform: 15+ Users
  • Monthly CCU: 40+ CCU → Custom Infra & SLA
  • Mobilization Fee: Custom (absorbed 6 months)
  • Usage Billing: Blended enterprise rate
  • Prepayment: Flexible credit line
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Mobilization Fee offset after six cycles · USD values exclusive of tax
Capability Dimension Starter Scale Growth Enterprise
Strategic Purpose Validate automation ROI on limited use-cases Expand to multi-team operations Institutionalise AI across departments Predictive governance + enterprise-wide transformation
AI Agent Access 2 core voice agents 3 customisable department agents 10+ domain & language agents Unlimited multilingual tone-tuned agents
Voice Intelligence Layer Keyword / FAQ recognition Contextual intent & tone analysis Adaptive multi-turn logic Domain-aware memory & real-time learning
Analytics & BI Dashboard Usage + transcripts Performance trends + CSAT Sentiment + conversion funnel Predictive command-centre with ROI forecasting
Automation Rules & AI Controls Pre-built flows Editable templated flows Dynamic logic builder + fallback Full ByteVox Flow Studio + API governance
Integration Ecosystem HubSpot, Zoho Salesforce, Slack, Outlook SAP, Workday, ATS, HRMS SSO, SAML, Azure AD, ServiceNow, Webhooks
Data Retention & Security 3 months, basic encryption 6 months, ISO-aligned storage 12 months, SOC-2 + DPDP ready 5 years · IRDAI / HIPAA / MeiTY / GDPR
Governance & Compliance Foundational controls Access logs & user roles Audit-ready framework Regulatory-grade governance panel
Infrastructure Options Shared Cloud (AWS / GCP) Private VPC deployment Dedicated region hosting On-prem / Hybrid + KMS encryption
Scalability & Performance Fixed 20 CCU Auto-scale → 30 CCU Auto-scale → 60 CCU Elastic multi-region failover + 99.95% uptime
Localisation & Voice Modulation English only English + 3 languages 10+ languages 11+ Indian + Global languages, custom voice tone
Support & Access Email support (72h) Ticketing portal (48h) Dedicated CS Manager 24x7 SLA + Technical SPOC
Business Intelligence Maturity Operational awareness Data-driven decision making Proactive optimisation Predictive enterprise intelligence

Add-Ons & Upgrades

Extend Aurigen Labs with optional capabilities that fit your stack and scale.

  • Extra Languages Pack
  • Custom Voice Cloning
  • Sentiment & QA Scoring
  • Advanced Analytics (BI+)
  • Compliance Pack (HIPAA / IRDAI / GDPR)
  • Data Residency (EU/IN/US)
  • Private VPC
  • On-Prem / Hybrid
  • SSO / SAML + SCIM
  • Webhooks & Actions
  • CRM Deep Sync (SFDC/HubSpot)
  • Priority Inference (Low Latency)
  • Dedicated Region Hosting
  • KMS / HSM Key Control
  • Call Recording & Redaction
  • 24×7 Premium Support

Add-ons are optional and may vary by plan and region. Contact us for availability and pricing.

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