.svg)
[ Assist FAQ ]
Frequently asked questions
01.
Which helpdesks do you support?
Zendesk, Freshdesk, Salesforce Service Cloud-and webhooks for others.
02.
How do you verify identity?
OTP, knowledge-based checks, and secure account lookups with RBAC.
03.
Do you support multiple languages?
Yes-English plus major Indian and global languages with regional accents.
04.
What about security and compliance?
Encryption in transit & at rest, consent capture, access controls, and full audit trails.
05.
How quickly can we launch?
Most clients go live in under 1 week-webhook setup, script config, and test calls.
