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Case Study: HealthPlus Appointments

85%

Automated appointment confirmation rate

Reduced patient no-shows by 50%

Challenge

HealthPlus faced high patient no-show rates and struggled to provide appointment confirmations in multiple languages for their diverse patient base.

Solution

ByteVox implemented multilingual AI voice agents to handle appointment confirmations, reminders, and rescheduling across 15+ languages with SMS and voice integration.

Results

• 85% automated appointment confirmation rate
• 50% reduction in patient no-shows
• Multilingual support across 15+ languages
• Integrated SMS and voice reminders
• Improved patient satisfaction scores by 35%